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5 Major Differences Between Bugs, Errors And Issues In Software Testing With Tips On How To Fix Them

Updated: Jul 3, 2023

Kazeem Razaq @K.Razaq / 5:00 PM EDT. June 17, 2022.




software tester fixing error


If you are a software tester, then you have definitely encountered bugs, errors and issues in software testing. These three terms are the most commonly used to describe anything and everything that can go wrong with your software.


Bugs, errors and issues in software testing are significant problems that everyone faces with every project they work on. These issues can take three forms: Prosumer (device or hardware error), UI and customer error.


In this article, I'll share tips on how to fix these issues and make sure you never again face them. This is a great guide for those that are new to the industry or need a quick review. Feel free to share this article with your friends and colleagues who may also benefit from this handy guide.


You might have noticed that while they’re all part of a particular product feature or release, the term bug is used much more often than the others to describe issues in software testing. This is mainly because bugs are easier to identify and fix than errors, which can be more subtle and harder to debug. But there are also other factors that determine how your software should be tested so let’s look at some of them more closely.


software issues

Software bugs have been around for as long as computers have been built. These non-functional defects make up a large percentage of the bugs in software and they can be quite challenging to find and fix when they aren't easy to spot.



A bug is something that could be fixed, an error is something that has already been fixed and can't be fixed again and an issue is when we come to the realization that there isn't a way to fix it (yet).


The reason why these three things differ from one another is that each of them has different causes, different meanings and different consequences. Bugs are usually the result of code that doesn't work as expected, errors are generally more related to the software itself, while an issue would be more about the developer who created that code.


There's no doubt that all three of these things--bugs, errors and issues--can happen in almost any software development project but knowing what they mean, what causes them and how to go about fixing them can be very helpful in minimizing their impact as much as possible -thus improving your project budget estimate!


Bug, Error and Issue: What’s the difference? And how do you fix bugs, errors or issues?


There is a lot of confusion around these terms, so I’m going to explain them here.


What are Bugs, Errors and Issues?


1. Bugs


software bugs

Bugs are the most common type of issue that you might face while testing software. These bugs can be fixed easily by simply disabling the feature or app, or even closing it down completely. But if you don't fix it right away, then it will turn into an error or issue and will become a bigger problem for your project.


A bug is a problem in your software that makes it unusable for its intended purpose. It could be something as simple as a spelling error or as complex as a major rework of your entire codebase. A bug is an issue with your code that causes it to malfunction or fail to conform to requirements or expectations.

There are three main types of bugs:


1. Technical errors or defects: These are bugs that relate to the code itself. For example, if a piece of code fails on a specific platform, it is a technical error.


2. Functional errors or defects: These are bugs that relate to the functionality of the software. For example, if a feature doesn't work as expected or there are missing features in your application, it is a functional error.


3. Non-functional errors or defects: These are bugs that don't directly affect how the product works but may cause issues for users or users' experience with your product. For example, if you have an incorrect pricing model and it causes high prices for your customers, this would be considered a non-functional error because it doesn't directly affect how your product functions as intended but it could cause problems for users who rely on accurate pricing information to make purchasing decisions and not having accurate pricing information could lead them to make bad purchasing decisions.


Examples of functional bugs include:


• An error message displayed on the screen when trying to open an application


• A broken link in a web page that prevents access to it from being able to view it


• A crash of a program during execution that prevents it from finishing its task successfully


2. Errors


software errors

Errors are also the major types of issues that can occur in the software testing process. They can be caused due to many reasons including bad coding, wrong structure and design etc. If you don't fix these issues right away, they will turn into bugs which are very difficult to detect as compared to errors.


An error is an unexpected output from your software that doesn’t match expectations or requirements. It might be something you didn’t expect from your code or something that doesn’t make sense (for example, an incorrect number). An error can also include negative side effects such as security vulnerabilities (bugs), system failures (errors) and other undesirable outcomes like performance issues or loss of data integrity.


3. Issues


Issues are similar to errors in that they too have a common cause but differ from each other in terms of severity and impact on the progress of the project. Issues are related to performance issues and other technical problems which affect the overall functionality of your application.


An issue is an issue that you want to be fixed in your software rather than letting it linger until it becomes a bug (or worse yet, becomes an error). An issue is an issue that you want to be fixed things in your software rather than letting it linger until it becomes a bug (or worse yet, becomes an error).




Major Differences Between Bugs, Error and Issues in Software Testing.

  • Bugs, errors and issues are not the same things. Bugs are the result of a code-breaking in some way, while errors are things that have gone wrong but have not broken anything. Issues, on the other hand, occur when the software is not functioning correctly. These three terms can be used interchangeably so it's important to know the differences between them so you can properly identify each type of issue.


  • Bugs can be fixed with time and resources. Errors usually require technical expertise which makes them harder to fix than bugs. Issues, on the other hand, aren't fixable at all as they require a complete overhaul of your code base which may be impossible or cost-prohibitive.


  • Bugs are more common than you think; they're just hard to find because most developers focus on what's happening now instead of where their code is going later on down the road. A good bug will tell you exactly where your code is going wrong so you can fix it now before something worse happens later on down the road (which will undoubtedly cause more headaches for everyone involved). Issues don't tell you anything about where your code is going wrong so it's very hard to find them until they become big problems and then everyone has to spend hours trying. Bugs, errors and issues are three different types of computer problems that affect software. They can be hard to distinguish from one another because the symptoms of the problems are often similar. However, there are five major differences between bugs, errors and issues that you should know about.


  • Issues occur when you encounter a problem with your application but it seems like a bug because the error doesn’t occur consistently or is only experienced by certain users or during certain times of the day. Bugs tend to occur more frequently than errors and issues because they are often easy to identify and easy to fix when they do occur (either by fixing the code, creating new tests to cover the new code, etc). Errors tend to be harder to identify than bugs because they can happen more frequently without being noticed until someone notices what’s happening (for example when something goes wrong in production for thousands of customers on a daily basis).


  • Bugs are dangerous - Bugs can cause your computer to crash or even damage it. They can also lead to security problems or other serious issues with your system if they aren't fixed quickly enough. This can lead to poor performance in your system, which could impact its ability to operate properly or even affect other areas of your business such as customer service or sales operations.2) Errors are frustrating - Errors usually mean something went wrong with your code or some other aspect of your systems such as memory management or file handling; these types of errors can cause a lot of confusion for programmers because they often result from a mistake that was made by someone else


1. Bugs need to be fixed by developers.


Users don't want bugs in their software so they will always prefer a bug to an error or issue. The ideal situation is where every bug is reported to developers so it can be fixed as soon as possible.


If a developer doesn't fix a bug then testers should create a new Bug Report from your app's code base (if you're using defects) or from a link on your support page (if you're using Jira).


2. Errors need to be analyzed by testers.


Errors are more common than bugs because there are millions of lines of code in apps and many more lines of code than there were even five years ago when mobile apps were first popularized by iPhone/iPad users back in 2007-08. Errors are malfunctions caused by incorrect input or unexpected conditions in your application code.

Bugs are errors in software, which can be found in a product or service. While errors are resolved by correcting the issue, bugs are an issue that is not fixed or resolved.


3. Errors and Issues In Software Testing Are Different


Errors occur when the software does not work as expected. Issues, on the other hand, occur when a feature is not working properly or expected functionality is missing. Issues may have been reported and fixed by developers but they haven't been completely resolved yet; they'll require further testing to ensure that everything works as expected.


4. Bugs Are Fixed By Developers.


Software developers fix bugs and issues by fixing them in their code base so that users don't face any problems with the product or service being delivered to them. Bugs may be fixed quickly or it may take some time to fix them depending on how complex it is for developers to understand the issue and solve it accordingly.


5. Issues Can Be Fixed By Users But Not By Developers.


Users can report issues to their clients/customers so that they can be resolved by developers through their own resources and tools available in the system such as bug tracking systems or helpdesks available within companies' websites as well as through third-party services.


Bug vs. Error: Bugs are defects in your code. An error can be caused by poor programming practices, but it doesn't necessarily mean that your code is wrong (though it could be). If an error occurs during testing (and not during development), then it is called a bug. On the other hand, if an error occurs when there was no intention behind writing bad code (for example, if someone accidentally uses capital letters when they meant lowercase letters), then it is called an error instead of a bug because there was no intention behind writing bad code.


When it comes to software testing, many people use the terms bugs and errors interchangeably. However, there are five major differences between them with different impacts on software testing. When it comes to this significant field of study, it is very important to gather a clear understanding of these differences and how they affect the quality of your end software. In turn, this will help you better understand how to deliver quality products for clients.


testing errors, issues and bugs

In any software development project, there are errors – they are unavoidable both during the initial and post-release stages. It is common to call all of these mistakes bugs and make specific plans to find and eliminate them before the product is released on the market. For example, if you had a plan for testing your project, you would have found a few bugs at the pre-release stage and fixed them up before release.


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